Accessibility

Stockton-on-Tees Borough Council is committed to making the Invest Stockton-on-Tees website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This statement applies to www.investstocktonontees.co.uk 

This website is run by Stockton-on-Tees Borough Council. We want as many people as possible to be able to use this website.  

For example, that means you should be able to: 

• change colours, contrast levels and fonts 
• zoom in up to 400% without the text spilling off the screen 
• navigate most of the website using just a keyboard 
• navigate most of the website using speech recognition software 
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We have also made the website text as simple as possible to understand. 

Visit the AbilityNet website which has advice on making your device easier to use if you have a disability. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

On some of the individual strategic business location pages, the keyboard focus becomes lost when the Kuula take a look around visualisations are selected this fails WCAG AA 2.4.7. 

One of the videos used located on the website homepage is not accessible as it does not include a transcript, captions or audio description. There is text used on the video which isn't provided in another format for those with a visual impairment. The videos fail WCAG A 1.2.1 and WCAG AA 1.2.5. 

What we're doing to improve accessibility 

We are currently working across our services to ensure all content produced for the website is in an accessible format. We plan to regularly review our accessibility through user testing for new content and online services as well and manual testing using NVDA and diagnostic software such as Wave, Axe and Silktide to ensure compliance of WCAG 2.2 AA standards and AAA where possible. 

Preparation of this accessibility statement 

This statement was prepared on 1 July 2022. It was last updated on 28 August 2024.  

This website is tested regularly using diagnostic software called Silktide. Manual testing is also carried out on a regular basis for new content. Testing is carried out by our Digital and Website Development Team. 

Reporting accessibility problems with this website 

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact digital.accessibility@stockton.gov.uk 

Feedback and contact information 

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille email webmaster@stockton.gov.uk 

We'll consider your request and get back to you as soon as possible. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).